The company's history
First of all, pay attention to how long the company has been in business. The longer the company's duration - the greater the chance that you are dealing with professionals. Because cargo transport is oftentimes much more than just delivering goods from place to place - it is the work of transport logistics specialists, especially when it comes to the transport of international and consolidated goods. A serious company cannot operate without an extensive customer data base and close cooperation with other transport companies.
Competent dispatchers
The next major thing that should be noted is the competence of the transport dispatcher who answered your phone call. If you have done an analysis of the transport market and chosen a company to entrust with the transportation of your cargo, but were faced with an incompetent transport company dispatcher, it is advisable to look for another carrier. If you receive detailed answers to all of your questions, then most likely you have found a good offer.
Documents upon request
And the final aspect you should pay attention to is the company's ability to provide all the necessary documents on request. This is especially important if you are interested in the international transportation market. Find out whether the transport company is registered as a legal entity; whether you will be able to make payments for the services by bank transfer, and make sure that you will be given the opportunity to review all the documents necessary for the transport of goods.